This privacy policy outlines how Velve Technologies collects, uses, and protects any personal information you provide to us when you use our services. We are committed to ensuring that your privacy is protected.
By using Velve Technologies’ services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.
Information we collect
We may collect the following types of personal information when you use Velve Technologies services:
- Contact information (e.g., name, email address, phone number)
- Vehicle information (e.g., make and model of your EV)
- Charging data (e.g., charging location, time, and duration)
- Communication preferences (e.g., whether you would like to receive promotional emails)
How we use your information
We use your personal information to:
- Provide and improve Velve Technologies services
- Process payments for Velve Technologies services
- Communicate with you about your account and provide customer support
- Send you promotional offers and other marketing communications (unless you opt out)
- Comply with legal obligations
How we protect your information
We are committed to ensuring that your personal information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use industry-standard encryption technology to protect your payment information.
Sharing of information
We may share your personal information with third parties who provide services to us, such as payment processors and customer support providers. We may also share your information with law enforcement agencies or other governmental authorities as required by law or to protect our rights and the rights of others.
We do not sell or rent your personal information to third parties for their own marketing purposes.
Your choices
You can choose not to provide us with certain information, but this may limit your ability to use Velve Technologies’ services. You can also opt out of receiving marketing communications from us at any time by following the instructions in our emails or by contacting us directly.
Access and correction of your information
You can access and update the personal information we have about you by logging into your account on our website or by contacting us directly.
Retention of information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or by sending you an email.
Contact us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at info@velvetechnologies.com.